Todds of Kendal is a long established family business serving Lake District and Cumbrian horse owners and riders with all their equestrian supplies from their exstensive Kendal showroom and warehouse. With a huge range of clothing, tack, bedding, rugs, feeds and supplements from trusted top brand names, Todds is the place to visit for all your horse and riding needs

Elephant YardUnit 2a Kendal LA9 4QQ
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    Todds of Kendal Delivery Details

  • UKUnder £50Over £50.01
  • UK - England£5FREE
  • UK - Northern IrelandFREEFREE
  • UK - Scotland£5FREE
  • UK - Scottish Highlands and Islands£8£3
  • UK - Wales£5FREE
  • UK - GuernseyFREEFREE
  • UK - JerseyFREEFREE
  • UK - Isle Of ManFREEFREE
  • We endeavour to post out your goods the next working day they are ordered; however in busy periods this can take a little longer. On occasion we may post out items from the same order separately; this is performed at our discretion and at no additional carriage charge to you.

    Postage costs are detailed below; we reserve the right to amend these costs for large or bulky items. If there is to be additional charges you will be contacted by a member of staff by telephone or email to discuss the options. Please email or phone us before placing your order if you are concerned about this.

    Smaller items are posted First Class with Royal Mail and usually take 2-5 days from point of order to arrival. Please note this can take longer during busy periods up to a maximum of 14 days. The length of time taken to deliver by Royal Mail is beyond our control.

    Large, heavy or multiple items are delivered by our chosen courier. We use a 24 hour service as standard and if you are unable to receive your parcel a card will be posted through your letterbox or a text/email will be sent to advise on redelivery.

    Standard UK delivery is £4.95

    UK orders over £50 receive free delivery

    UK next day delivery is £9.50 (available to all of UK, excluding Highlands and Islands)

    UK non-mainland delivery is £9.50

    If you have any questions regarding this Delivery Policy please email This Delivery Policy forms part of our Terms and Conditions; if you do not agree with our Delivery Policy then please do not purchase from our site.

    Returns Policy

    Please check the condition of your parcel on delivery prior to signing for acceptance. In the event that goods are missing or damaged on arrival please specify against your signature/acceptance and inform us immediately, within 3 working days, otherwise no claim can be considered. Refunds or exchanges are made in accordance with the Consumer Protection (Distance Selling) Regulations 2000. Under this regulation you have 7 days from the day following receipt of your goods to return them, even if you simply change your mind about your purchase. If you wish to return an item you do so at your own expense (unless the item is faulty); the item must be unused and in its original condition (including all tags still attached). This does not affect your statutory rights.

    The following is a quick guide to our returns policy:

    You have 28 days to return a non-sale item to us; items must be in their original packaging, unworn, not damaged with all tags still attached. A full refund or exchange will be given.

    You have 14 days to return a sale item to us for a full refund; after this no refund can be given.

    If an item is faulty on arrival you have 7 days in which to contact us for a full refund or exchange. If an item is faulty you will be reimbursed your postage back to us. Items deemed faulty after this period will be dealt with on a case by case basis in consultation with manufacturers.

    If a parcel looks damaged on arrival do not sign/accept for it; instead refuse the parcel as damaged during posting.

    We offer an extended period of returns at Christmas for goods purchased as Christmas presents. Last return date for Christmas presents is January 14th. (Goods purchased from November 1st.)

    If you wish to return an item after these periods you must seek authorisation in writing by email. You will be refunded the full value of the goods purchased. If your original order qualified for free delivery (value over £50) but the returned item brings the value of your order below £50 a carriage charge of £4.95 will be deducted from your refund.

    How do I return an item?

    Once you are satisfied you are returning an item within the terms of our Returns Policy please get in touch with us first to discuss options and send the item(s) back to us at the address below.

    You must make your own arrangements to return goods to us and all postage costs are to be covered by you unless the goods are deemed faulty. We recommend that you obtain proof of postage as Todds of Kendal cannot be held responsible for any items lost during transit back to us. Customers requiring an exchange will not be charged for the replacement item to be sent out once we have received the original item back. If the sizing is still incorrect and a further exchange is required standard carriage charges will apply.

    If you have any concerns regarding returning an item to us please email office@toddsofkendal Returns Department

    Todds of Kendal              

    Elephant Yard   

    Unit 2a



    LA9 4QQ

    Goods returned under complaint will not be accepted unless clean and dry. Health & Safety Act 1972.

    This Returns Policy forms part of our Terms and Conditions; if you do not agree with our Returns Policy then please do not purchase from our site.

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