Todds of Kendal is a long established family business serving Lake District and Cumbrian horse owners and riders with all their equestrian supplies from their exstensive Kendal showroom and warehouse. With a huge range of clothing, tack, bedding, rugs, feeds and supplements from trusted top brand names, Todds is the place to visit for all your horse and riding needs

Elephant YardUnit 2a Kendal LA9 4QQ
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    Todds of Kendal Privacy Policy & Cookies

    Data Protection

    We always try to protect your personal privacy. This privacy policy statement is written to help you understand what we may do with information you give us.

    You can access and browse our site without disclosing any personal information, if however you give us personal details you are accepting the following conditions. This Privacy Policy forms part of our Terms and Conditions; if you do not agree with our Privacy Policy then do not enter any personal details on this site.

    The information you provide is treated in accordance with United Kingdom Data Protection Laws.

    Payment Details

    Your card details are not stored or viewed by anyone at Todds of Kendal. Payment is completely secure and dealt with by our payment provider Paypal. Please visit their website if you require more information on how your card details will be processed.

    Card details provided over the phone are never stored and are destroyed once processed successfully.

    How we use your details

    If you wish to purchase an item from our online store you are required to register on our site. Registration will involve providing the following information:

    1. Your title, name and address

    2. A contact phone number and email address

    This registration process speeds up orders and avoids you having to re-enter your details every time you purchase from Todds of kendal, you do not however need to register until you choose to order from us.

    Todds of Kendal will not pass your details on to any third parties. Unless we are required to share your personal data by law, we will not otherwise share, sell or distribute any of the information you provide us without your consent.

    We may use your information to send confirmatory emails containing details of your order and they may also be passed on to couriers to enable delivery on our behalf.

    How we use email

    From time to time we may email you with details of new products or special offers. If you do not wish to receive such emails please inform us.

    In order to process your order a confirmatory email will be sent or you may be contacted by telephone if there are any questions about your order. You will also be sent an email asking for feedback on your purchase, this email will simply ask a couple of questions regarding your experience with Todds of Kendal.

    About Cookies and the way we use them

    In common with many other websites, we make use of cookies. A cookie is a small file that a website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to retain details of the contents in your shopping basket and products you love in your wish list.

    You can control the use of cookies on your computer and can turn them on or off at anytime. Please refer to your internet browser to do this; please note that disabling cookies may inhibit the use of certain areas of our site.

    Please note Todds of Kendal do not use cookies to store any of your personal or financial information on your computer.

    Security

    At Todds of Kendal we take your security seriously and we take every precaution to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard your information. However, due to the open communication nature of the Internet, we cannot guarantee that communications will be free from unauthorised access by third parties.

    www.toddsofkendal.co.uk is fully PCI Compliant.

    If you have any concerns about the information contained within this Privacy Policy please contact us.

    Todds of Kendal                              

    Elephant Yard

    Unit 2a

    Kendal

    Cumbria              

    LA9 4QQ

     

    Email: office@toddsofkendal.co.uk                        

    Telephone: 01539 732805

    Our Website Cookies Policy

    A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

    Cookies

    When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

    These pieces of information are used to improve services for you through, for example:

    - enabling a service to recognise your device so you don't have to give the same information several times during one task
    - recognising that you may already have given a username and password so you don't need to do it for every web page requested
    - measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

    You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


    Our use of cookies

    When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

    These pieces of information are used to improve services for you through, for example:

    - recognising that you may already have given a username and password so you don't need to do it for every web page requested
    - measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
    - analysing anonymised data to help us understand how people interact with govt services so we can make them better

    You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

    Learn how to remove cookies set on your device.

    There are two types of cookie you may encounter when using Todds of Kendal :

    First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

    Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


    First party cookies

    *Todds of Kendal uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

    We will endeavour to let you know before we store a cookie on your computer.

    Our Own PERSISTANT cookies

    Name Purpose Typical content
    _Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

    Cookies set by Todds of Kendal website

    Name Purpose Expires
    ASP.NET_SessionId
    HttpReferer
    Referer
    dd_object
    These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

    Third party cookies

    We use a number of suppliers who may also set cookies on their websites' on its behalf. Todds of Kendal do not control the dissemination of these cookies. You should check the third party websites for more information about these.

    Provider Name Purpose More Info
    Google Analytics _utma
    _utmb
    _utmc
    _utmz
    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
    Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

    Changes to this privacy policy

    If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

    You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

    If you have any questions about our cookies policy or feedback please contact us on 01539 732805 or via our contact us page link at the top of the page.

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