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Todds of Kendal Terms & Conditions

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read all of these terms and conditions to make sure they contain all that you want and nothing that you are not happy with.

We will endeavour to provide you with uninterrupted, error free access to our website, however due to the nature of the internet this cannot always be guaranteed. On rare occasions your access may be restricted or interrupted to allow updates, upgrades or repairs; we will endeavour to carry out such tasks in the shortest time possible.


1.These terms and conditions will apply to the purchase of goods by you (the Customer, or You.) We are Todds of Kendal, of Elephant Yard, Kendal, LA9 4QQ. (the Supplier or us or we.)

2.These are the terms and conditions on which we sell all Goods to you. By ordering any of these good you agree to be bound by these Terms and Conditions. You can only purchase the good from the website id you are eligible to enter into a contract and are at least 18years old.

Our Contract with you

When you place an order to purchase goods from Todds of Kendal, you will be sent a confirmation email containing details of your order. We also accept orders by telephone and a confirmation email can be sent at your request. A contract between you and Todds of Kendal exists only when the order has been accepted and payment processed.

All of our products are subject to availability and we reserve the right to edit or remove items from our site, refuse access to the website or cancel orders at our discretion e.g. due to incorrect pricing or information. If for any reason we have to cancel an order it will be without charge to you and you will be notified immediately or offered an alternative. All delivery dates are estimates.

We make every effort to ensure the pictures used to illustrate products on our website are accurate; in some circumstances pictures are used for illustrative purposes only and may not be indicative of the colour available. If you are at all unsure about the item you are buying please phone us for details. If you believe the item you have purchased was represented incorrectly on our site we will investigate the issue and where necessary provide you with a full refund and reimburse the cost of the return postage.

We make every effort to maintain the prices shown on our Website. Prices however are liable to increase beyond our control and therefore we reserve the right to discontinue items or to amend prices when necessary. If the cost of your order differs from the prices originally quoted, we will contact you, either by telephone or email, to request your instructions on how to proceed. Prices and special offers listed on our website may differ from those in our shop. We regret that we are not able to offer the same discounts on items purchased in store.

All prices quoted include VAT at the current rate of 20%, where this is applicable.